Dogs
Improve dog and puppy care and related product sales.
In the United States, dogs are the second most popular pet companion after cats. This course will give you a better understanding of puppies and dogs and increase your confidence when selling products and services to their owners. Knowing enough about their puppy and dog care enables you to help customers diagnose problems and explain how to keep their pets healthy and happy.
Audience: Employees
Subject: Animal-Specific
Course Topics:
- Examination
- Feeding & Nutrition
- Housing Requirements
- Cleaning & Sanitation
- Socialization & Grooming
- General Characteristics & Breeds
- Herding Breeds
- Hound Breeds
- Non-Sporting Breeds
- Sporting Breeds
- Terrier Breeds
- Toy Breeds
- Working Breeds
- Customer Equipment Checklist
After completing this course, employees should be able to:
- Examine puppies and identify possible health problems.
- Care for the puppies in your store.
- Describe general dog and puppy characteristics.
- Communicate their basic needs to customers.
- Recommend equipment and add-on sales items for dogs and puppies.
- Identify and distinguish popular breeds.
- Course topics: 2 hours
- Course test: 30 minutes
Desktop, laptop, or tablet
