Small Animals
Improve small animal care and related product sales.
Small animals are popular first pets for children. Because their needs are not as well-known as those of cats or dogs, it is particularly important to communicate a small animal’s care information to customers who are considering purchasing one. This course will give you a better understanding of small animals sold in pet stores and increases your confidence when selling small animals and/or related products. Knowing enough about small animal care enables you to help customers diagnose problems and explain how to keep their pets healthy and happy.
Audience: Employees
Subject: Animal-Specific
Course Topics:
- Examination
- Illness Identification
- Pet Selection
- Mice
- Rats
- Hamsters
- Gerbils
- Guinea Pigs
- Chinchillas
- Rabbits
- Ferrets
- Hedgehogs
- Sugar Gliders
- Customer Equipment Checklist
After completing this course, employees should be able to:
- Examine small animals and identify possible health problems.
- Care for the small animals in your store.
- Describe general small animal characteristics.
- Communicate their basic needs to customers.
- Recommend equipment and add-on sales items for small animals.
- Identify and distinguish species commonly sold in pet stores.
- Course topics: 1.5 hours
- Course test: 30 minutes
Desktop, laptop, or tablet
