Training for Success
Launch an effective training program quickly using our step-by-step guide.
A well-trained staff is your pet store’s best asset to help you compete with big box pet retailers. Having a consistent, structured training plan that gets new employees up to speed quickly is essential to ensure their success and satisfied customers. Providing additional training helps current team members grow, so they can take on additional responsibilities to ease your workload.
This course outlines the process of implementing a customized, streamlined training program for your store(s) that results in all new hires starting out with the same required skills and knowledge and gives them an opportunity to grow professionally based on their interests and abilities. This course also provides suggestions for motivational techniques you can use to encourage training completion.
This course consists of a downloadable Study Guide. It includes a sample new hire training plan and a downloadable blank Training Plan Template that you can use to create your own plans.
Audience: Managers
Track: Grow Employee Skills
Course Topics:
- The Importance of Training
- Types of Training Plans and Components
- Developing a New Hire Training Plan
- Developing Training Plans for Employee Growth
- Developing Owner/Manager Training Plans
- Encouraging and Incentivizing Employee Learning
- Managing and Updating Training Plans
After completing this course, store owners and managers should be able to:
- Explain the importance of training to the success of their store(s).
- List three types of training plans and training plan components.
- Integrate Pet Store Pro courses into comprehensive store training plans.
- Draft a company or store training plan for all newly hired employees.
- Draft training plans to help manager and employee growth and improvement.
- Establish programs that incentivize employee growth and development.
- Monitor training results and improve training plans.
- Course topics: .5 hour
- Course test: (No course test required)
Desktop, laptop, or tablet
